PRODUCT INFO
Book on Forgiveness
RETURN & REFUND POLICY
Thank you for purchasing I NAMED HIM FORGIVENESS. We value your trust and want you to have a smooth and satisfying experience. Please read our Return & Refund Policy carefully.
1. Eligibility for Returns
We accept returns under the following conditions:
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The book must be unused, in its original condition, and free from damage.
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Requests must be made within 14 days of receiving your order.
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Proof of purchase (order number, receipt, or confirmation email) is required.
2. Non-Returnable Items
Certain items cannot be returned:
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Digital or downloadable versions of the book (eBook, PDF, audiobook).
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Books damaged by the customer, including stains, tears, or writing.
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Discounted or promotional items unless they arrived defective.
3. Refunds (If Applicable)
Once your return is received and inspected:
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You will receive an email notifying you of the approval or rejection of your refund.
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If approved, your refund will be processed within 7–10 business days to your original payment method.
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Shipping fees are non-refundable, except in cases where the item arrived damaged or incorrect.
4. Exchanges
We only replace items if they are:
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Defective
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Damaged
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Incorrect upon delivery
Exchange requests must be made within 7 days of receiving your book.
5. Return Shipping
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Customers are responsible for return shipping costs unless the error was on our side.
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If the return is due to our error (wrong item, damaged on arrival), we will provide a prepaid shipping label.
6. Cancellations
Orders can be cancelled within 24 hours of purchase, provided they have not been shipped.
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SHIPPING INFO
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